Shipping policy

Shipping Policy

At Xeno Collection, we take pride in delivering luxury with care and precision. All orders are shipped securely and efficiently to ensure a premium experience from our store to your doorstep.

Processing Times

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days (Available at checkout)

Shipping rates are calculated at checkout based on your location and the weight of your order.

International Shipping

We ship worldwide. Delivery times vary by destination but typically range from 7–14 business days.

Note: Customs fees, import duties, or taxes may apply depending on your country and are the responsibility of the customer.

Tracking Your Order

Once your order ships, a tracking number will be sent via email. Please allow 24–48 hours for tracking to update.

Shipping Issues

If your package is lost, delayed, or damaged in transit, please contact us at xenocollectionllc@gmail.com. We’ll work directly with the carrier to resolve the issue as quickly as possible.

Need Help?

📧 Email: xenocollectionllc@gmail.com

We’re here to support you every step of the way.